Outlook email setup

Applies To: Outlook 2016 , Outlook 2013 , Office for business , Office 365 Admin , More...

The steps in this article describe how to set up your email account using Outlook 2016 or Outlook 2013 on your PC. You can add a variety of different email accounts to Outlook including Office 365, Gmail, Yahoo, and your work or school account.

• Using Outlook for Mac? See Set up email in Outlook 2016 for Mac or Set up email in Outlook for Mac 2011.
• Using an older version of Outlook? See Add or remove an email account in Outlook 2010.

Use Outlook automatic account setup for your email

NOTE: If you’re using Outlook 2010 with Office 365 for business, you need to set up your desktop before you can set up Outlook to access your account. 

In many cases, Outlook can set up your account for you with only an email address and a password. When you launch Outlook for the very first time, the Auto Account Wizard launches.

To automatically set up an account

1. Open Outlook, and when the Auto Account Wizard opens, choose Next.
   NOTE: If the wizard didn't open or if you want to add an additional email account, on the toolbar choose the File tab.

1. 

1. On the E-mail Accounts page, choose Next > Add Account.
   
2. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next.
   NOTE: If you receive an error message after choosing Next, double check your email address and password. If both are correct, choose Manual setup or additional server types. 
3. Choose Finish.

Automatic setup didn't work

If setup didn't complete, Outlook may ask you to try again using an unencrypted connection to the mail server. If that doesn't work, you can choose Manual setup or additional server types.

    NOTES: 

• If you're using Outlook 2016, you can't use the manual setup type for Exchange accounts. Contact your administrator if the automatic account setup fails. They will tell you the name of the Exchange Server for your email and help you set up Outlook.
• If you upgrade to Outlook 2016 from an earlier version, and you receive errors about not being able to log on to or start Outlook, it's because the Exchange Autodiscover Service isn't configured or isn't working correctly. 

To manually set up an account

1. Choose Manual setup or additional server types > Next.
   
2. Select the type of account you need, and choose Next.
3. Fill-in the following information:
   • Your Name, Email Address, Account Type, Incoming mail server, Outgoing mail server, User Name, and Password.
4. Choose Test Account Settings to verify the information you entered.
5. Choose Next > Finish.

Looking for help adding a Gmail account to Outlook? You'll need to Prepare your Gmail account for connecting to Outlook and Office 365 and then Import Gmail to Outlook.

Delete an email account

1. On the File tab, in the right pane, choose Account Settings > Account Settings.
   
2. In the list of email accounts, select the one you want to delete, and then choose Remove.