Check out answers to the most common questions about the Mail and Calendar apps for Windows 10 or provide feedback. To search for additional help topics, use the Search Office help box at the top left corner of your screen.
This topic was updated on August 29, 2016, based on user feedback.
Accessibility
- What are the keyboard shortcuts in the Mail and Calendar apps? Did you know that you can do almost everything in the Mail and Calendar apps using your keyboard rather than with your mouse or touch screen? Learn about keyboard shortcuts in the Mail and Calendar apps.
- Do the Mail and Calendar apps provide screen reader support? Yes! You can use Windows Narrator and your keyboard to navigate the Mail and Calendar apps.
General
- What do I need to get started with Mail and Calendar? All you need is an email address and a password. We’ll show you how to add your account?, send your first email, and create your first event..
- What languages do the Mail and Calendar apps support? The apps support a variety of different languages. Once you change your language in Windows 10, you should see the changes in Mail and Calendar as well.
- Where are my email messages or events? If you don’t see older emails, you might need to change your sync duration If your older events, or events far in the future, aren't visible, don't worry. The events are still there, but are outside the range that Calendar for Windows 10 displays. Learn more.
- Why is my account out-of-date? If you’re receiving a message that your account settings are out-of-date, there are several steps you can take to fix the account.
- How do I change or update my password? If you change your password on your email account, you’ll need to update the password? stored in the Mail and Calendar apps.
- How can I delete or remove an account? You can delete or remove an account from either the Mail or Calendar app. You can't delete the default account, but you can turn off email for that account.
- Can I change the color of the Mail and Calendar windows? Yes. You can change the window color, switch from light to dark theme, or add a background photo to the app. You can't add a background photo to an individual email message.Learn more.
- Some of my emails are missing or disappearing. If you don’t see some or all of your email messages and you’re not receiving an error, you might need to change your sync duration.
- Where are my contacts? Mail for Windows 10 doesn’t have a contacts or people folder like other mail clients. Use the People app in Windows 10 to store your contacts and you can access them in Mail for Windows 10.
- How can I change my signature? Mail for Windows 10 comes with a default signature it adds to each message. You can create your own signature for each account you add.
- How do I print? If you have a printer set up in Windows 10, you can print any email message message or several different views of your calendar from your computer or tablet.
- Can I combine or link accounts to view all of my mail from multiple accounts in one place? Yes. You can link two or more inboxes so all of your messages appear in one inbox.
- How do I turn off view by conversation? By default, all incoming messages are grouped by conversation. You can turn that off in a few simple steps.
- How do I add or remove folders? The Mail app comes with several default folders. Your email provider might give you other folders. You can add your own folders or delete folders you create.
- How do I delete, mark as read, or move all of my mail at once? You can select all messages in two easy steps, then move them, delete them, set a flag on them, or mark them as read or unread. Learn more.
- I can't add my account. Help. If the automatic account setup fails, you can add your email account manually using advanced options.
Calendar
- How can I set up an event or a meeting with someone? You can set up a one time, recurring, or all day event in just a few steps. Setting up a meeting is as simple as creating an event and inviting one or more individuals.
- How do I print my calendar? You can print one or more days, your work week, or an entire week view of your calendar.
- How can I see holidays in my calendar? You can add many different holiday calendars in one simple step.
- How do I turn off reminders for calendar events? You can turn off a reminder for a single event or turn off all Calendar reminders.
- How can I delete or remove an account? If you don’t want to use an account anymore, you can remove it through the Manage Accounts page.
